• Location: Firefly Distillery, 4201 Spruill Avenue, North Charleston, SC 29405
• Entry/Exit: Use the Front Gate on Spruill Avenue, next to Charleston Glass.
• Venue: LIVE at Firefly concerts are held outdoors on a 5-acre grass field (Pro tip: wear comfortable, durable, closed-toe footwear!)
• Seating: The venue does not have any seating, benches, or chairs.
• All tickets are General Admission, with add-on options available.
• All areas are first-come, first-served. Any seating information on tickets does not apply to this venue.

**Think of it as a bite-sized festival experience: live entertainment, food vendors and drinks, all packed into a smaller footprint**

No, the distillery is closed on LIVE at Firefly concert dates.

LIVE at Firefly has a strict NO-RENTRY policy. Once you exit the venue, you cannot return.

Age restrictions vary by show and are listed in the details for each individual show.

For all-ages concerts:

• Children under 2 years old are free.
• Ages 2 and up require a ticket.

• All concerts are held rain or shine.
• In the case of more severe weather, patrons will be requested to seek shelter. Please monitor our socials closely for communications of weather alerts. 

Parking

• On-site parking is limited to 400 spaces and is available on a first-come, first-served basis.

• Check individual show listings for parking hours.

• We highly encourage the use of ride sharing, Uber, and Lyft.

• Vehicles left overnight on property can only be retrieved during business hours. Our front gate is locked after the venue is closed.

If parking off-site:

• Please be respectful of other businesses and the Park Circle neighborhood.

• Avoid parking along Spruill Avenue or creating unsafe traffic conditions.

• Do not block bike lanes, driveways, or other vehicles.

• Firefly is not responsible for towed vehicles. Many neighboring businesses enforce towing policies.

Security Reminder:

• Please lock your vehicle. Firefly is not responsible for theft or damage to vehicles, including those parked off-site.

• Accessible parking spaces are available near the front of the facility.
• Vehicles must display a valid ADA hang tag or state license plate with accessibility notations.
• Parking in ADA spaces without proper credentials is illegal and strictly enforced.
• Spaces are limited and first-come, first-served.

• The designated rideshare drop-off and pick-up area is located at the Spruill Avenue entrance.

• A pedestrian walkway connects the drop-off area to the venue entry point.

• Please note: Most guests exit at the same time. Expect delays, follow traffic staff instructions, and use crosswalks when leaving the venue.

• For select concerts, an overflow lot with free Park + Ride shuttles may be available.
• Details will be listed for individual shows.
• Shuttle service drops off and picks up in the same location out front of the main entry gates.

Ticketing

• Check individual concerts for ticketing information, door and show times.

• Tickets are sold exclusively through Ticketmaster.
• All tickets are General Admission, with optional add-ons.
• There are no assigned seats.
• A box office is open on show days (located at our red trailer by main gates) for any ticketing questions or assistance. Operating hours are typically 1 hour before GA doors until 1 hour before show end.
• Firefly does not have a box office during normal business operations. Tickets may not be purchased at the distillery. 

• Firefly Club Access is available as an add-on through Ticketmaster.
• A General Admission ticket is required for entry to the venue.
• Benefits include: Dedicated admission lane, indoor restrooms, indoor premium cash bar with extended bar menu, and dedicated viewing area. (Note: Seating is not provided indoors or in dedicated viewing areas.)
• Only Firefly Club Access includes these benefits. Artist add-ons, VIP packages, and merchandise packages do not include indoor access unless explicitly stated.
• Due to safety regulations, Blankets and Stadium chairs/Crazy Creek chairs are NOT permitted inside the Firefly Club area. Blankets and Stadium chairs/Crazy Creek chairs may only be used in designated Lawn areas outside of Firefly Club. 

• The PIT will have its own dedicated entry line located near the General Admission entrance. Look for hanging signage and A-frame signs to guide you.
• Guests with both Firefly Club access and PIT tickets may enter through the Firefly Club gate.
• Due to safety regulations, Blankets and Stadium chairs/Crazy Creek chairs are NOT permitted inside the PIT area. Blankets and Stadium chairs/Crazy Creek chairs may only be used in designated Lawn areas outside of the PIT.

Firefly Distillery is the host venue, not the event organizer or ticketing platform. We do not manage ticket sales, artist lineups, reschedules, or refund policies.

• For all tickets purchased through Ticketmaster, please contact Ticketmaster Support directly.

• All ticketing inquiries (exchanges, refunds, or issues) must be handled through the original box office or platform used at purchase.

• Firefly Distillery does not operate a box office.

Cashless

As part of a continued commitment to improve the guest experience, we’ve gone cashless to increase the speed of service, reduce lines, and increase safety by limiting the exchange of money.

• All concessions, retail, and points of sale will accept credit, debit or mobile pay only.
• Bartenders and concession stands may be tipped electronically or accept cash tips at guests’ discretion.
• Payment options for food trucks may vary.

Allowed & Prohibited Items

Our venue enforces a strict bag policy with specific size restrictions. ALL bags will be searched before entry.

ALLOWED:

• ✅ Clear plastic, vinyl, or PVC bags no larger than 12” x 6” x 12”
• ✅ Small clutches or fanny packs no larger than 4.5” x 6.5” (do not need to be clear, but can have no more than one pocket)
• ✅ Medical and diaper bags

PROHIBITED:

• 🚫 No oversized bags or backpacks with multiple pockets
• 🚫 No bags that do not comply with size restrictions

• Anyone needing prescription medicine at a concert must present the pharmacy-labeled container which states the prescription, dosage, and patient name to our medical staff at each entrance gate. Patrons are only allowed a sufficient supply of the prescribed medication for that day.

• ✅ Clear plastic, vinyl or PVC tote bags no larger than 12” x 6” x 12” and/or small clutch bags no larger than 4.5” x 6.5” (does not need to be clear)
• ✅ Baby strollers (subject to search)
• ✅ Medical & diaper bags (subject to search)
• ✅ Blankets, sheets, and towels (subject to search)
• ✅ Empty, reusable soft plastic water bottles and cups (NO thick hard plastic, glass or metal). A free water station is located inside the venue.
• ✅ Sunscreen and bug spray in non-aerosol containers, 3.4 ounces or less.
• ✅ Plastic or cardboard poster holders. No re-entry is permitted, so these will need to stay with you for the duration of the concert.
• ✅ Stadium chairs or Crazy Creek chairs (that do not have any type of metal, wood, or plastic structure). You may also purchase these at the Guest Services merchandise booth located inside the venue.
  • Example:

• 🚫 Chairs (any with metal, wood or plastic structure)
• 🚫 Inflatable seating or hammocks
• 🚫 Tents, canopies or shade structures of any kind
• 🚫 Umbrellas
• 🚫 Carts, wagons, or scooters of any kind
• 🚫 Outside food or beverage. A free water station is located inside the venue.
• 🚫 Coolers of any kind
• 🚫 Glass or metal water bottles or cups
• 🚫 Metal hydration flasks
• 🚫 Multiple pocket backpacks and any pack not aligned with the allowed bag policy above.
• 🚫 Drones or any remote flying device
• 🚫 Professional photo, video or audio recording equipment (no detachable lenses, stands, tripods, selfie sticks, or commercial equipment)
• 🚫 Metal or aluminum poster holders
• 🚫 Bubble wands
• 🚫 Hula Hoops
• 🚫 Fireworks or Sparklers
• 🚫 Pets (unless service animals)
• 🚫 Illegal and illicit substances of any kind
• 🚫 Weapons, firearms, or explosives of any kind

• Banners, signs, flags, or promotional posters of any kind will not be allowed anywhere at the venue.
• Management reserves the right to remove any banner or sign without exception.

ADA Access & Accessibility

Our Guest Services & Accessibility tent is located inside the venue, to the right of the main entry gate. At the tent, you may:

• Receive information relevant to our patrons with disabilities.
• Ask questions specific to the Accessibility program.
• Request Accessibility Wristband.

• Guests should not misrepresent or exaggerate a disability to access accommodations. The Accessibility Area has limited capacity and is reserved for guests who genuinely require these services.
• There is not an “ADA ticket” that needs to be purchased in order to utilize accessibility services.
• Upon arrival, guests may visit the Guest Services & Accessibility Tent for information and to request an accessibility wristband. Guests with mobility, Deaf, or Hard of Hearing needs may receive one (1) wristband plus one (1) companion wristband, granting access to the accessible viewing area. Wristbands are non-transferable.
• A chair will be provided for the guest utilizing the accessibility area, along with one (1) chair for their approved companion.
• Only one (1) companion wristband will be issued per guest. Companions may be asked to stand at the back of the viewing area if capacity is reached.

• ADA Section is a limited area that is first come, first-served. A wristband does not guarantee a spot in these areas.
• Patrons are not allowed to save or reserve spots inside the area.
• Once it is determined that the accessible viewing area is filled to capacity (including adequate aisle space for entering and exiting), the area will not be available for additional entry.

• Our facility is fully ADA compliant and has accessible ADA parking located near the front of the facility.
• Vehicles that park in the designated accessible parking spaces must either display a temporary hang tag or have a permanent state license plate with the accessible parking notations.
• It is against the law to park in an accessible parking space without the required credentials or to fraudulently use credentials in order to gain access to Accessible Parking.
• Space is limited and is on a first-come, first-served basis.

• Our facility is wheelchair accessible, but is a large outdoor field venue with great distances between activities. Please be advised that the venue’s terrain is grass. If it should rain, there could be mud.
• We encourage patrons with mobility disabilities to utilize personal forms of transportation, including wheelchairs and scooters. Crutches and walkers are also permitted.
• The Event does not provide personal care or push service of any kind, or wheelchairs for rent or loan.
• For safety reasons, requests to use other power-driven mobility devices will be reviewed on a case-by-case basis.

Food & Beverage

• View LIVE at Firefly bar menu here.
• Cocktails, beer, hard seltzers, soft drinks and mocktails may be purchased at the Field bars.
• Whiskey cocktails may be purchased from our Bend & Steal Whiskey Airstream bar. Beer may also be purchased at the Modelo beer tents.
• Guests with Firefly Club access may also visit the Back Porch Bar and the Tasting Room’s indoor premium cash bar with extended cocktail menu.
• A complimentary Hydration Station is located inside the venue. Guests are encouraged to hydrate, hydrate, hydrate!
• Multiple food truck options are located toward the back of Field.
• Please note: While our venue is cashless, some food vendors may also accept cash. Payment methods at different food trucks may vary. 

• Alcohol may not be brought into the venue or consumed in the parking lot. Tailgating is not permitted.
• ID is required for guests 21+ purchasing alcohol.
• Alcohol purchases are limited to two beverages per person.
• Management has the right to refuse service at any time.
• Please drink responsibly and arrange safe transportation.